...
| Task | Description | Responsible | Execution Time | Cost | Notes |
|---|---|---|---|---|---|
| Engage and Discuss Options with Country or Region Stakeholder | |||||
| Confirm Global SSL can enabled without impact to any integration points | |||||
| Change Management Record | |||||
| Enable Global SSL | |||||
| Option 1 - Pull the Plug | |||||
| Sign-off from Stakeholder Management at Executive Level | Preferably from Business, Marketing and Technology. | ||||
| Inform Helpdesk | |||||
| Change Management Record | Technology Stakeholder | ||||
| Disable TLS 1.0 on Akamai for the Domain | |||||
| Option 2 - Static Banner | TLS 1.0 customer friendly message, one link to region specific www.support.acme.com | ||||
| Build messaging specific to Region or Country |
| ||||
| Sign-off of banner message and timeline | |||||
| Inform Helpdesk | |||||
| Enablement of Banner and Support Page | |||||
| Change Management Record | |||||
| Disable TLS 1.0 on Akamai for the Domain | |||||
| Analytics | |||||
| Options 3 - Customer Notification Program | |||||
| Assumption that component is developed and working in Production. | |||||
| Build messaging specific to Region or Country | |||||
| Sign-off of banner message and timeline | |||||
| Inform Helpdesk | |||||
| Investigate and inform possible other integration points (ie Branch as defined by IT) | |||||
| Enablement of Banner and Support Page | |||||
| Analytics | |||||
| TLS 1.0 traffic still high discuss Modal or Interstitial Screen | Fork in project requiring new development depending if no other community has opted for this approach. | ||||
| Change Management Record | |||||
| Disable TLS 1.0 on Akamai for the Domain | |||||
| Analytics | |||||
| Common Closing Activities | |||||
| Search Engine Optimization Review with SSL | |||||
| Redirect Optimization removing non-SSL | |||||
...
Generally the main .com if it has lots of history has heavier integration and dependencies.