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Task | Description | Responsible | Execution Time | Cost | Notes |
---|---|---|---|---|---|
Engage and Discuss Options with Country or Region Stakeholder | |||||
Confirm Global SSL can enabled without impact to any integration points | |||||
Change Management Record | |||||
Enable Global SSL | |||||
Option 1 - Pull the Plug | |||||
Sign-off from Stakeholder Management at Executive Level | Preferably from Business, Marketing and Technology. | ||||
Inform Helpdesk | |||||
Change Management Record | Technology Stakeholder | ||||
Disable TLS 1.0 on Akamai for the Domain | |||||
Option 2 - Static Banner | TLS 1.0 customer friendly message, one link to region specific www.support.acme.com | ||||
Build messaging specific to Region or Country |
| ||||
Sign-off of banner message and timeline | |||||
Inform Helpdesk | |||||
Enablement of Banner and Support Page | |||||
Change Management Record | |||||
Disable TLS 1.0 on Akamai for the Domain | |||||
Analytics | |||||
Options 3 - Customer Notification Program | |||||
Assumption that component is developed and working in Production. | |||||
Build messaging specific to Region or Country | |||||
Sign-off of banner message and timeline | |||||
Inform Helpdesk | |||||
Investigate and inform possible other integration points (ie Branch as defined by IT) | |||||
Enablement of Banner and Support Page | |||||
Analytics | |||||
TLS 1.0 traffic still high discuss Modal or Interstitial Screen | Fork in project requiring new development depending if no other community has opted for this approach. | ||||
Change Management Record | |||||
Disable TLS 1.0 on Akamai for the Domain | |||||
Analytics | |||||
Common Closing Activities | |||||
Search Engine Optimization Review with SSL | |||||
Redirect Optimization removing non-SSL | |||||
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Generally the main .com if it has lots of history has heavier integration and dependencies.