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Task | Description | Responsible | Execution Time (Business Days) | Cost | Notes | |
---|---|---|---|---|---|---|
Inventory and Tracking Page of Sites | ||||||
Identify and List Stakeholders | DM | 8 days | ||||
Engage and Discuss Options with Country or Region Stakeholder | Confirmbased on TLS Analytics | DM Lead EDM and DMTS Consulting | 1 day | |||
Sign-off Global SSL can be enabled without impact to any integration points | Region Stakeholder | 5 days | ||||
Change Management Record | Region Stakeholder or Custodian (DM) | ![]() | ||||
Enable Global SSL | Implementation and Staging for 3 days. Dates may extend or shorten depending on Akamai release schedule. | DMTS | 6-9 days | |||
Option 1 - Pull the Plug | ||||||
Sign-off from Stakeholder Management at Executive Level | Preferably from Business, Marketing and Technology. | |||||
Inform Helpdesk | ||||||
Change Management Record | Technology Stakeholder | |||||
Disable TLS 1.0 on Akamai for the Domain | Implementation and Staging for 3 days. Dates may extend or shorten depending on Akamai release schedule. | DMTS | 6-9 days | |||
Option 2 - Static Banner | TLS 1.0 customer friendly message, one link to region specific www.support.acme.com | |||||
Build messaging specific to Region or Country |
| |||||
Sign-off of banner message and timeline | ||||||
Inform Helpdesk | ||||||
Enablement of Banner and Support Page | ||||||
Change Management Record | ||||||
Disable TLS 1.0 on Akamai for the Domain | Implementation and Staging for 3 days. Dates may extend or shorten depending on Akamai release schedule. | DMTS | 6-9 days | |||
Analytics | ||||||
Options 3 - Customer Notification Program | ||||||
Assumption that component is developed and working in Production. | ||||||
Build messaging specific to Region or Country | ||||||
Sign-off of banner browser detection component message and timeline | This is not TLS detection, but detection of browsers which will have broader impact and may have false positives. Helpdesk can advice Customers to ignore. | |||||
Inform Helpdesk | ||||||
Investigate and inform possible other integration points (ie Branch as defined by IT) | ||||||
Enablement of Banner and Support Page | ||||||
Analytics | ||||||
TLS 1.0 traffic still high discuss Modal or Interstitial Screen | Fork in project requiring new development depending if no other community has opted for this approach. | |||||
Change Management Record | ||||||
Disable TLS 1.0 on Akamai for the Domain | Implementation and Staging for 3 days. Dates may extend or shorten depending on Akamai release schedule. | 6-9 days | ||||
Analytics | ||||||
Common Closing Activities | ||||||
Search Engine Optimization Review with SSL | ||||||
Redirect Optimization removing non-SSL | ||||||
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Generally the main .com if it has lots of history has heavier integration and dependencies.
Still need to build out and be more controlled.