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Task | Description | Responsible | Execution Time | Cost | Notes | |
---|---|---|---|---|---|---|
Engage and Discuss Options with Country or Region Stakeholder | ||||||
Option 1 - Pull the Plug | ||||||
Sign-off from Stakeholder Management at Executive Level | Preferably from Business, Marketing and Technology. | |||||
Inform Helpdesk | ||||||
Change Management Record | Technology Stakeholder | |||||
Disable TLS 1.0 on Akamai for the Domain | ||||||
Option 2 - Static Banner | TLS 1.0 customer friendly message, one link to region specific www.support.acme.com | |||||
Build messaging specific to Region or Country |
| |||||
Sign-off of banner message and timeline | ||||||
Inform Helpdesk | Change Management Record | |||||
Enablement of Banner and Support Page | ||||||
Change Management Record | ||||||
Disable TLS 1.0 on Akamai for the Domain | ||||||
Analytics | ||||||
Options 3 - Customer Notification Program | ||||||
Build messaging specific to Region or Country | ||||||
Sign-off of banner message and timeline |